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Terms & Conditions

Refund and Exchange Policy.

  1. If cancelling your order, notification must be given no later than 12pm the day before order is to be delivered.
  2. If cancelling order and notification is given later than 12pm the day before order is delivered, no refund will be given as your order will be in production and costs of producing occur from this time.
  3. Wedding cake orders require 5 days notice of cancellation depending on individual order. Costs may occur depending on sugar products already produced.
  4. A $5 administration fee will be charged for cancellations
  5. A refund or exchange will be considered in limited circumstances of dissatisfaction and only with regard to freshness or damage due to our actions. Customers take responsibility for their own choice of product and allow Karma Cupcakes creative expression where necessary.
  6. Karma Cupcakes take no responsibility for storage of unattended products if premises are unattended at time of delivery.
  7. Exchanges only will be given on non perishable items.
  8. For a refund or exchange customers must complete this form.

Our rights are reserved as follows:

  1. Products will not be left with customer if requesting a refund or exchange.
  2. No refund or exchange will be considered unless product is returned.
  3. For our creative expression and we will do our best to capture individual requirements.
  4. We will make adjustments to products as we feel necessary. However we do our best to capture individual expectations, but it is understood that sometimes this is not fully possible.
  5. A $5 administration fee will occur for any changes made to order. Please make every endeavour to ensure that the product type, message, date and delivery address are correct before you place your order.

If you require a refund or exchange, please download and complete the Refund and Exchange Form and return it to us with your product. If you have trouble printing this form email us at karma@karmacupcakes.com.au and we will send you the form.

Refund and Exchange Form

Contact Details

Our kitchen will be closed over the Christmas season from Sunday the 24th of December and will reopen on Monday the 8th of January

Karma Cupcakes on the Gold Coast

Phone/ Fax
07 5591 7313

Address
Unit 2/ 39-41 Olympic Cct
Southport, Qld. 4215

Postal
PO Box 399
Biggera Waters  Qld. 4216

 

Come and taste the good Karma

We love what we do here at Karma Cupcakes and this enthusiasm and passion is baked fresh into our cakes and gourmet cupcakes using the very best ingredients. Our cakes can be used for any occasion, serve them at birthdays, weddings, parties or anniversaries. Have them specially designed for corporate and business events.

Sell them in fundraising drives, purchase as a gift to show you care or just to treat yourself! You can also celebrate that special occasion by designing your very own cupcake using our online bakery shop, such as photo cakes or why not try our gluten free and vegan options.

We are currently serving the Gold Coast and parts of Brisbane retail and wholesale, please browse through our online shop and we hope you enjoy the scrumptious taste of our petite & gourmet cakes and cupcakes.

Birthday cakes in Gold coast

Karma Cupcakes, has been in the Cupcakes industry for many years, comprising of a well maintained group of individuals who are multi-skilled and are well trained. The company’s reach is spread out in the Gold coast wide region and have established a well known name in the industry. Our crew takes care of all the birthday cakes needs of its customers with an unrivalled efficiency. No matter how hard you think it is to find the apt team for birthday cakes in Gold coast, we certainly meet all the needs and requirement of our customers with profound efficiency. That’s one of the reasons why we are considered an adept and professional organisation, effortlessly resonating its magnificence nationwide.

Carefully selected crew and elite professionals

The selection of each member of our organisation involves succeeding through different phases to test both mental and physical abilities. They undergo rigorous training to be able to provide the customers with a flawless design and right tang, on time, each and every single time. This helps them to produce an extraordinary birthday cakes Gold coast with leading quality at an economical price range. Not only saving you precious time, but at the same time, saves your hard earned money. We make it certain that our customers receive safe and dependable customer support and on time delivery. With several clients within all these years, we are efficient in providing all kinds of birthday cakes in Gold coast.

Time is money

Time is very crucial factor in any business. Being professionals ourselves, we have a total understanding in any type of cupcakes and tower cakes. This makes the delivery of services matching your needs and requirements. Our skilled and trained staff will make it happen with ease. When you consider all the cupcakes baking, designing and delivery teams in the Gold coast region, Karma Cupcakes totally stands out from the rest in every step of the process. We always strive to maintain the everlasting relationship with all our customers and suppliers. With complete understanding of your desire, we can materialise the dream cupcake design exactly like you need it to be. Even better options will be advised by our crew members at the time of placing the order, to make changes according to your desire.

On time, every time

Karma Cupcakes always deliver on time, by considering each and every birthday cakes Gold coast needs put forward by our customers. With such a well maintained and prompt service history, our crew is considered one of the most prompt and efficient cupcake team in the Gold coast zone and its surrounding area. We convert all the works, no matter how complex or simple it may seem, into mind blowing results. We always got your back when it comes to providing top quality birthday cakes Gold coast. We believe in our wide area of expertise and the top notch equipment in our possession. It is this very level of determination and confidence, from the starting stage to the final stage. You have nothing to worry about.

Get in touch with us and taste the magic for yourselves

Call our experts to get to know about the best birthday cakes Gold coast and get the most out of it. Contact us today and make your or your loved one’s birthday a memorable one.

Come and taste the good Karma

We love what we do here at Karma Cupcakes and this enthusiasm and passion is baked fresh into our cakes and gourmet cupcakes using the very best ingredients. Our cakes can be used for any occasion, serve them at birthdays, weddings, parties or anniversaries. Have them specially designed for corporate and business events.

Sell them in fundraising drives, purchase as a gift to show you care or just to treat yourself! You can also celebrate that special occasion by designing your very own cupcake using our online bakery shop, such as photo cakes or why not try our gluten free and vegan options.

We are currently serving the Gold Coast and parts of Brisbane retail and wholesale, please browse through our online shop and we hope you enjoy the scrumptious taste of our petite & gourmet cakes and cupcakes.

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